User agreement
This document, permanently posted on the Internet, sets out the terms and conditions for the use of and website, including all levels of the domain (hereinafter the Website) and the Game (hereinafter the Agreement). This Agreement is entered into between you and the GBL Academy Limited Liability Partnership (hereinafter the Right Holder or we) and applies to the software provided by the Right Holder, which is a mobile application running iOS and/or Android operating systems or a web version (Internet version) and which is a set of games and development tools for children (hereinafter the Game) and to all its updates, supplements and components. The Game, its updates, supplements and components are the development and intellectual property of the Right Holder.

The terms and conditions for processing personal data are set out in the Privacy Policy, which is permanently posted on the Website
If you download, install, access or otherwise use the Game (including the online version of the Game posted on the Website), any of its content, you accept the terms of this Agreement. If you do not agree to the terms of the Agreement, you may not and should not download or use the Game in any way.

1. General provisions
1.1. The game may contain tutorials, text, graphics and audio-visual content, as well as a set of game mechanics and statistical information about the user’s progress. The main features of the Game are listed in the description of the relevant app store (App Store, Google Play, etc.) or on the Website.

1.2. Downloading and installing the Game is free of charge. In the event that you are charged for the use of the Game, we will indicate this on the app store page as well as on the Website. We may charge a fee for the use of the Game, subject to the terms and conditions set out in the Agreement.
1.3. By using the Game, you confirm that you have the right to use it (download, install), in accordance with applicable law. You confirm that you are fully capable and competent to comply with the terms and conditions set out in this Agreement and that you undertake to comply with this Agreement. If you are under the age of 14, you warrant that by using the Game (including paying for access to the Game) you are acting with the consent of your legal representatives.

1.4. The Right Holder shall fulfill all its obligations arising from this Agreement at the time the Game is made available. Access to the Game is deemed to be granted from the moment the opportunity to use the functionality of the Game is granted.
2. How to use
2.1. We authorize you to use the Game on a non-exclusive, non-sublicensable, revocable license within the functionality of the Game and/or the Website. You are granted the right to install the Game into the memory of your device free of charge. The use of the Game is allowed worldwide and for as long as the Game is stored on the User's device, on the Website or until otherwise directed by the Right Holder, provided that you have paid for access to the Game (if access to the Game is subject to a fee). The Right Holder may revoke the license granted to you to use the Game at any time. The User undertakes to accept the right to use the Game on the terms and conditions set out in this Agreement.

2.2. In order to use the Game, you shall download and install the Game onto your iOS, Android device with the corresponding Apple ID, Google account, which you use to access the App Store and Google Play stores, OR go to the Website and start using the online version of the Game on the Website. To use the online version of the Game you do not need to install any additional files on your device.

2.3. To use the Game, it is recommended to use the latest version of your device operating system or Internet browser. Otherwise we do not guarantee the stability of the Game on your device.

2.4. The User shall use the Game for its intended purpose as described in the description of the Game on the App Store, Google Play, on the Website and in this Agreement. Any use of the Game outside the scope of the Agreement is a breach of the Terms of Use.

2.5. The Game and the Website, the tutorial materials, trademarks, text, designs, audiovisual works, images, software, source code and the like contained therein are the intellectual property of the Right Holder and other third parties. All the above-mentioned objects are protected in accordance with international law and applicable legislation. By using the Game, you are not granted any title or ownership of any intellectual property of the Right Holder.

2.6. You are prohibited from undertaking the following actions in relation to the Website and the Game:
use for commercial purposes;
circumvent the technical limitations set forth;
create derivative works, decompile, disassemble, translate, extract source code;
copy, make copies in a quantity and for a purpose that goes beyond the scope of the Agreement;
publish, distribute or otherwise make the Website and the Game available for copying by others;
attempt to introduce viruses or any other malicious code that interrupts, destroys or limits the functionality of the Website and the Game, the software, hardware or telecommunication equipment of the Right Holder;

use cheat codes, automation software, bots, hacks or any other unauthorized software designed to modify or tamper with the Website or the Game;

remove, obscure or alter any copyright, trademark or other proprietary rights notices contained on the Website and the Game;

register domain names, social media accounts or associated addresses that include the trademarks of the Right Holder;

transfer the rights under the Agreement to third parties;
perform the above activities in relation to any part of the Game, the Website and any content accessible through the Game and the Website;
2.8. When you use the Website and the Game, We may send you Transaction trigger messages. Such messages:
- confirm the fact of the Site and the Game use (e.g: notification of registration in the Game, notification of payment for access to the Game);

- provide information relevant to the effective use of the Game (e.g: push notification of progress in the Game, notification of the release of a new version of the Game).

The frequency with which messages are sent depends on how actively you use the Game. The Right Holder sends messages of the specified category as long as you are active in the Game.


3. Fee for use
3.1. Access to individual Games may be available for a fee. If the Game is accessed for a fee, this may be indicated:
on the relevant Games page in the App Store, Google Play mobile app store;
on the Website and in the online version of the Game.

3.2. If the Game is accessible for a fee, the user is granted a trial period of 72 (seventy-two) hours from the time of use of any version of the Game (mobile or online). Once the trial period has expired, access to the Game ceases and is resumed from the date of payment for access under the terms and conditions set out in the Agreement. Access is granted to any version of the Game. You can use the free trial period to access the Game once.

3.3. The cost and duration of access to the Game is determined on the Website, in the Game and on the Game page on the relevant mobile app store.
3.4. Payment for access to the Game is made by bank transfer via any of the electronic payment services available after clicking on the "Pay" or similar button for the selected Game

3.5. You agree that by default the money you have paid in payment for access to the Game is non-refundable because the Right Holder grants you the right to use the Game, which is an intellectual deliverables (intangible asset).
In exceptional cases, at the discretion of the Right Holder, you may be granted a refund. To request a refund, you shall send a request for cancellation of access and a refund to the Right Holder's customer service team at The Right Holder independently decides on the refund of the funds paid for access to the Game in each specific case and is entitled to decide on the refusal to refund the funds. We will notify you of the status of your request to the email address from which you registered in the game. Refunds are made to the User's bank account from which the payment was made.

4. Responsibility
4.1. The games and Website are provided "As Is". You bear any risk of use of the Game and the Website. We do not provide or give you any warranty in relation to the Game or the Website.
4.2. You shall be liable for any breach of the obligations set out in this Agreement and for any consequences of such breaches (including any loss the Right Holder or other third parties may suffer).
4.3. The Right Holder reserves the right to prosecute violators of exclusive rights to the results of intellectual activity in accordance with the norms of international law and applicable legislation.

4.4. The Game and the Website may contain links to external websites and resources that are outside the control of the Right Holder. You hereby acknowledge that the Right Holder does not guarantee the security of the relevant resources, the accuracy of the information contained therein and shall not be liable for any losses incurred by you when accessing the relevant sites.

4.5. In no event shall the Right Holder be liable to you in connection with your use of the Game or the Website.
4.6. This Agreement will automatically terminate if you fail to comply with its terms and conditions. In this case, you shall destroy all copies of the Game from your devices and stop using the Game.

4.7. Your license will terminate immediately if you attempt to circumvent any technical security measures employed by the Game and the Website, or otherwise use the Game and the Website in violation of the terms of this Agreement.

5. Special conditions
5.1. We may unilaterally change the terms of the Agreement, with such changes taking effect as soon as the new version of the Agreement is published on the Website and in the Game. Notifications of changes to the Agreement can be displayed in the Game and on the Website (e.g. through a pop-up window or banner).
5.2. Each time you use the Game and the Website afterwards, you agree to be bound by the revised version of this Agreement.
5.3. If you do not agree with the changes you have made, you shall stop using the Game immediately.
5.4. Should you have any complaints, you undertake to send it to from the email address used when registering on the Website or in the Game. In the complaint you shall give your contact details and state the nature of the issue. The pre-trial procedure for dispute settlement is compulsory. If the dispute cannot be resolved by negotiation, the Parties agree that the dispute shall be referred to the court at the location of the Right Holder.  You agree that any legal proceedings between you and the Right Holder will be carried out in accordance with the laws of the Republic of Kazakhstan at the location of the Right Holder.